Constant Error 13

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DanHR
Posts: 3
Joined: Sat Sep 27, 2025 10:01 am

Constant Error 13

Post by DanHR » Sat Sep 27, 2025 10:08 am

Since some months ago, I've started to get error 13 on VPN Connections. I'm not sure if it could be some configuration problem, government blocking IPs or servers blocking non-local IPs.

Is there any way I can verify this to try to see if I can fix it?

solo
Posts: 1734
Joined: Sun Feb 14, 2021 10:31 am

Re: Constant Error 13

Post by solo » Sat Sep 27, 2025 11:03 am

ERR_13 Time-out occurred during VPN session communication. It is possible the connection from the client to the VPN Server has been disconnected.
viewtopic.php?f=7&t=69441
viewtopic.php?f=7&t=69661

DanHR
Posts: 3
Joined: Sat Sep 27, 2025 10:01 am

Re: Constant Error 13

Post by DanHR » Sat Sep 27, 2025 11:44 am

solo wrote:
Sat Sep 27, 2025 11:03 am
ERR_13 Time-out occurred during VPN session communication. It is possible the connection from the client to the VPN Server has been disconnected.
viewtopic.php?f=7&t=69441
viewtopic.php?f=7&t=69661
Is there any detailed guide on disabling NAT/T? I read something about opening ports but seems those users are hosting the server instead.

solo
Posts: 1734
Joined: Sun Feb 14, 2021 10:31 am

Re: Constant Error 13

Post by solo » Sat Sep 27, 2025 11:58 am


DanHR
Posts: 3
Joined: Sat Sep 27, 2025 10:01 am

Re: Constant Error 13

Post by DanHR » Sat Sep 27, 2025 12:23 pm

solo wrote:
Sat Sep 27, 2025 11:58 am
viewtopic.php?f=7&t=69804#p103874
"Unacceptable operation. Use the VPN Gate Utility to modify the connection settings for VPN Gate Public VPN Relay Servers."

Do I have to manually copy the VPN settings so I can do this? Thanks in advance

EDIT: Manually configuring a VPN from https://www.vpngate.net/en/ worked:
Settings:
On "Destination VPN Server":
  • Host name: Whatever that appears in the host name column
  • Port number: Check "Disable NAT-T"
  • Virtual Hub Name: VPNGATE
On "User Authentication Setting":
  • Auth Type: Anonymous authentication
  • User Name: vpn
I hope this settting helps people with the same errors

solo
Posts: 1734
Joined: Sun Feb 14, 2021 10:31 am

Re: Constant Error 13

Post by solo » Sat Sep 27, 2025 12:42 pm

Add...

Code: Select all

name: public-vpn-185
host: public-vpn-185.opengw.net/tcp		//when testing with disabled NAT-T
port: 443
vhub: VPNGATE
user: vpn
pass: vpn
...?

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