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Constant Error 13

Posted: Sat Sep 27, 2025 10:08 am
by DanHR
Since some months ago, I've started to get error 13 on VPN Connections. I'm not sure if it could be some configuration problem, government blocking IPs or servers blocking non-local IPs.

Is there any way I can verify this to try to see if I can fix it?

Re: Constant Error 13

Posted: Sat Sep 27, 2025 11:03 am
by solo
ERR_13 Time-out occurred during VPN session communication. It is possible the connection from the client to the VPN Server has been disconnected.
viewtopic.php?f=7&t=69441
viewtopic.php?f=7&t=69661

Re: Constant Error 13

Posted: Sat Sep 27, 2025 11:44 am
by DanHR
solo wrote:
Sat Sep 27, 2025 11:03 am
ERR_13 Time-out occurred during VPN session communication. It is possible the connection from the client to the VPN Server has been disconnected.
viewtopic.php?f=7&t=69441
viewtopic.php?f=7&t=69661
Is there any detailed guide on disabling NAT/T? I read something about opening ports but seems those users are hosting the server instead.

Re: Constant Error 13

Posted: Sat Sep 27, 2025 11:58 am
by solo

Re: Constant Error 13

Posted: Sat Sep 27, 2025 12:23 pm
by DanHR
solo wrote:
Sat Sep 27, 2025 11:58 am
viewtopic.php?f=7&t=69804#p103874
"Unacceptable operation. Use the VPN Gate Utility to modify the connection settings for VPN Gate Public VPN Relay Servers."

Do I have to manually copy the VPN settings so I can do this? Thanks in advance

EDIT: Manually configuring a VPN from https://www.vpngate.net/en/ worked:
Settings:
On "Destination VPN Server":
  • Host name: Whatever that appears in the host name column
  • Port number: Check "Disable NAT-T"
  • Virtual Hub Name: VPNGATE
On "User Authentication Setting":
  • Auth Type: Anonymous authentication
  • User Name: vpn
I hope this settting helps people with the same errors

Re: Constant Error 13

Posted: Sat Sep 27, 2025 12:42 pm
by solo
Add...

Code: Select all

name: public-vpn-185
host: public-vpn-185.opengw.net/tcp		//when testing with disabled NAT-T
port: 443
vhub: VPNGATE
user: vpn
pass: vpn
...?