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I can't run VPN Client Manager
Posted: Fri Dec 19, 2014 11:13 pm
by saladeen
hello
I have install the program and it was working fine last night but to day I am trying to run the vpn client manager but it is not working and give me a massage saying:
unable to connect to the vpn client service operating on local computer.
make sure the vpn client service has started and is running normally.
can you help me please.
and thanks.
Re: I can't run VPN Client Manager
Posted: Sat Dec 20, 2014 5:19 am
by BoredAus
You need to go into services.msc or under: Control Panel > Administrative Tools > Services. There should be a service name 'SEVPNCLIENT', make sure under the status column it is listed as started.
Re: I can't run VPN Client Manager
Posted: Sat Dec 20, 2014 10:16 pm
by saladeen
yes it's running
check the photo.
Re: I can't run VPN Client Manager
Posted: Sat Dec 20, 2014 10:27 pm
by saladeen
and that is the message when I click on the SVCM
Re: I can't run VPN Client Manager
Posted: Sun Dec 21, 2014 2:23 am
by BoredAus
Check to see that VPN Client manager service is listening on port 9930. This is doable via netstat -a command; which is available under command prompt or grab currports from nirsoft.com. With currports software, make sure that you tick under the options 'Display Items Without Remote Address'.
If the service is actually listening on port 9930 then it could be your firewall setup that is preventing you accessing the service, most likely a firewall software on your PC.
Also try to recall what you did last from between when it was working till when it wasn't working, any extra software installations or configurations may have affected the connectivity.