extrange error when using softether server

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davidhe
Posts: 3
Joined: Mon Sep 27, 2021 7:17 am

extrange error when using softether server

Post by davidhe » Mon Sep 27, 2021 7:51 am

Hi, im having an extrange error when using softether server, and connecting with a client, it keeps restarting every time. Config is standar config as I have in any other company, but, i dont know, in that server im finding that problem. Windows server 2016 is recently installed, im adding a screenshot of report when its disconect.

Thank you very much.

davidhe
Posts: 3
Joined: Mon Sep 27, 2021 7:17 am

Extrange error when using softether server

Post by davidhe » Mon Sep 27, 2021 7:51 am

2021-09-27 09_13_12-Conexión OpenVPN (serverisoba_openvpn_site_to_site_bridge_l2).png
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nobody12
Posts: 85
Joined: Sat Feb 13, 2021 10:22 pm

Re: extrange error when using softether server

Post by nobody12 » Mon Sep 27, 2021 5:47 pm

Does the client immediately disconnects after connect (how long does the connection hold?)?
Do other clents have the same problem?
What kind of error message do you get on the client (if any)?

davidhe
Posts: 3
Joined: Mon Sep 27, 2021 7:17 am

Re: extrange error when using softether server

Post by davidhe » Mon Sep 27, 2021 6:09 pm

nobody12 wrote:
Mon Sep 27, 2021 5:47 pm
Does the client immediately disconnects after connect (how long does the connection hold?)?
Do other clents have the same problem?
What kind of error message do you get on the client (if any)?
actually disconection time vary, some times just a few seconds and sometimes 30 minutes.

no one have that problem because it server is still on tests, so im the only one that have credentials, but I test with diferent computers, diferents networks, even reinstaling windows server 2016, and the problem is the same.

No error are show, just what you can see on the image I attached above, inactivity timeout, ping restart, and the disconection and conection again.

nobody12
Posts: 85
Joined: Sat Feb 13, 2021 10:22 pm

Re: extrange error when using softether server

Post by nobody12 » Mon Sep 27, 2021 6:17 pm

I never saw this, so i have only guesses.
Do you have a port forwarding on the router which is in front of the Server?
If no, create one for the port the client connects.
Ttry to disable UDP acceleration in the client profile.
Disable the firewall on the Server.

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