Unable to connect or even ping Server,

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DCraft
Posts: 3
Joined: Tue May 28, 2019 6:14 pm

Unable to connect or even ping Server,

Post by DCraft » Fri May 31, 2019 10:16 pm

Not sure how to explain this but I will be as in depth as possible. I have multiple offices most work just fine with connecting to the VPN server. However I have some that cannot even ping the vpn server, however I can hit my router and rdp sessions work just fine. Could this be a routing issue that is beyond my control? I've done resets as well as tried to run Traceroutes from the bad sites.

I am using the exact same client settings at all sites and as I said most sites work however there are a few that simply will not ping run a trace etc my server connections. However they know the correct IP when I ping it the issue is they will not resolve the connection.

The sites I am speaking of I can still hit my routers as normal and my rdp sessions run just fine.. Any ideas??

I have run both dhcp and static tests both work in some sites YET these particular few they do not.. I have also reset all remote routers and modems.. Still nothing.. Any input would be appreciated..

thisjun
Posts: 2445
Joined: Mon Feb 24, 2014 11:03 am

Re: Unable to connect or even ping Server,

Post by thisjun » Tue Jun 11, 2019 8:03 am

Does the VPN server run on Linux?
If so, there is a limitation.
https://www.softether.org/4-docs/1-manu ... r_Mac_OS_X

DCraft
Posts: 3
Joined: Tue May 28, 2019 6:14 pm

Re: Unable to connect or even ping Server,

Post by DCraft » Tue Jun 11, 2019 3:42 pm

No it's running on Windows Servers, also I found out the issue I am having is a DNS issue. It's not the VPN itself it's our DNS controllers.. Still fighting on that one too.. ARGGGGGG

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