VPN Client connecting, ping working but browser not.

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Ewerning
Posts: 2
Joined: Mon Jan 01, 2018 1:42 pm

VPN Client connecting, ping working but browser not.

Post by Ewerning » Mon Jan 01, 2018 2:12 pm

Hello,

Using the standard VPN SSTP connection from Windows 10 to an external server (Hide.me) everything works properly.
Trying to use SoftEther VPN Client to perform the VPN connection does not work properly. The connection happens, an IP is assigned to me and I can ping to IPV4 adresses (8.8.8.8) and it also resolves addresses (Ping google.com also works properly). But when I try to access any internet address from within a browser it times out the connection to the sites. So I guess something is wrong with the setup for port 80 and 8080 ...
I'm an old electronic technician, so command line or low level commands are no problem (well, assembler is also no problem). I just do not know enough about layers and relays ;)

Any ideas how to solve this issue?

Here a listing of the status I get:
[code]
C:\>ipconfig /all

Configuração de IP do Windows

Nome do host. . . . . . . . . . . . . . . . : PC_grande
Sufixo DNS primário . . . . . . . . . . . . :
Tipo de nó. . . . . . . . . . . . . . . . . : híbrido
Roteamento de IP ativado. . . . . . . . . . : não
Proxy WINS ativado. . . . . . . . . . . . . : não
Lista de pesquisa de sufixo DNS . . . . . . : hide.me

Adaptador Ethernet VPN2 - VPN Client:

Sufixo DNS específico de conexão. . . . . . : hide.me
Descrição . . . . . . . . . . . . . . . . . : VPN Client Adapter - VPN2
Endereço Físico . . . . . . . . . . . . . . : 00-AC-AF-23-45-BE
DHCP Habilitado . . . . . . . . . . . . . . : Sim
Configuração Automática Habilitada. . . . . : Sim
Endereço IPv4. . . . . . . . . . . . . . . : 10.3.180.190(Preferencial)
Máscara de Sub-rede . . . . . . . . . . . . : 255.255.255.0
Concessão Obtida. . . . . . . . . . . . . . : segunda-feira, 1 de janeiro de 2018 14:53:39
Concessão Expira. . . . . . . . . . . . . . : terça-feira, 2 de janeiro de 2018 14:53:39
Gateway Padrão. . . . . . . . . . . . . . . : 0.0.0.0
Servidor DHCP . . . . . . . . . . . . . . . : 10.255.255.253
Servidores DNS. . . . . . . . . . . . . . . : 169.57.142.112
169.57.142.113
NetBIOS em Tcpip. . . . . . . . . . . . . . : Desabilitado

Adaptador de Rede sem Fio Wi-Fi:

Sufixo DNS específico de conexão. . . . . . :
Descrição . . . . . . . . . . . . . . . . . : Adaptador de rede Broadcom 802.11n
Endereço Físico . . . . . . . . . . . . . . : 90-A4-DE-ED-71-B9
DHCP Habilitado . . . . . . . . . . . . . . : Sim
Configuração Automática Habilitada. . . . . : Sim
Endereço IPv4. . . . . . . . . . . . . . . : 10.0.0.21(Preferencial)
Máscara de Sub-rede . . . . . . . . . . . . : 255.255.255.0
Concessão Obtida. . . . . . . . . . . . . . : domingo, 31 de dezembro de 2017 14:08:35
Concessão Expira. . . . . . . . . . . . . . : terça-feira, 2 de janeiro de 2018 13:44:38
Gateway Padrão. . . . . . . . . . . . . . . :
Servidor DHCP . . . . . . . . . . . . . . . : 10.0.0.1
Servidores DNS. . . . . . . . . . . . . . . : 10.0.0.1
NetBIOS em Tcpip. . . . . . . . . . . . . . : Habilitado


C:\>route print
===========================================================================
Lista de interfaces
3...00 ac af 23 45 be ......VPN Client Adapter - VPN2
8...e8 03 9a 01 16 96 ......Realtek PCIe GBE Family Controller
5...90 a4 de ed 71 b9 ......Adaptador de rede Broadcom 802.11n
2...90 a4 de a4 80 52 ......Bluetooth Device (Personal Area Network)
1...........................Software Loopback Interface 1
===========================================================================

Tabela de rotas IPv4
===========================================================================
Rotas ativas:
Endereço de rede Máscara Ender. gateway Interface Custo
0.0.0.0 0.0.0.0 No vínculo 10.3.180.190 2
10.0.0.0 255.255.255.0 No vínculo 10.0.0.21 311
10.0.0.21 255.255.255.255 No vínculo 10.0.0.21 311
10.0.0.255 255.255.255.255 No vínculo 10.0.0.21 311
10.3.180.0 255.255.255.0 No vínculo 10.3.180.190 257
10.3.180.190 255.255.255.255 No vínculo 10.3.180.190 257
10.3.180.255 255.255.255.255 No vínculo 10.3.180.190 257
127.0.0.0 255.0.0.0 No vínculo 127.0.0.1 331
127.0.0.1 255.255.255.255 No vínculo 127.0.0.1 331
127.255.255.255 255.255.255.255 No vínculo 127.0.0.1 331
130.158.6.60 255.255.255.255 10.0.0.1 10.0.0.21 4280
169.57.142.114 255.255.255.255 10.0.0.1 10.0.0.21 4280
224.0.0.0 240.0.0.0 No vínculo 127.0.0.1 331
224.0.0.0 240.0.0.0 No vínculo 10.0.0.21 311
224.0.0.0 240.0.0.0 No vínculo 10.3.180.190 257
255.255.255.255 255.255.255.255 No vínculo 127.0.0.1 331
255.255.255.255 255.255.255.255 No vínculo 10.0.0.21 311
255.255.255.255 255.255.255.255 No vínculo 10.3.180.190 257
===========================================================================
Rotas persistentes:
Nenhuma

Tabela de rotas IPv6
===========================================================================
Rotas ativas:
Se destino de rede de métrica Gateway
1 331 ::1/128 No vínculo
1 331 ff00::/8 No vínculo
===========================================================================
Rotas persistentes:
Nenhuma

C:\>ping 8.8.8.8

Disparando 8.8.8.8 com 32 bytes de dados:
Resposta de 8.8.8.8: bytes=32 tempo=618ms TTL=59
Resposta de 8.8.8.8: bytes=32 tempo=249ms TTL=59
Resposta de 8.8.8.8: bytes=32 tempo=246ms TTL=59
Resposta de 8.8.8.8: bytes=32 tempo=244ms TTL=59

Estatísticas do Ping para 8.8.8.8:
Pacotes: Enviados = 4, Recebidos = 4, Perdidos = 0 (0% de
perda),
Aproximar um número redondo de vezes em milissegundos:
Mínimo = 244ms, Máximo = 618ms, Média = 339ms

C:\>ping google.com

Disparando google.com [172.217.28.142] com 32 bytes de dados:
Resposta de 172.217.28.142: bytes=32 tempo=548ms TTL=56
Resposta de 172.217.28.142: bytes=32 tempo=245ms TTL=56
Resposta de 172.217.28.142: bytes=32 tempo=244ms TTL=56
Resposta de 172.217.28.142: bytes=32 tempo=240ms TTL=56

Estatísticas do Ping para 172.217.28.142:
Pacotes: Enviados = 4, Recebidos = 4, Perdidos = 0 (0% de
perda),
Aproximar um número redondo de vezes em milissegundos:
Mínimo = 240ms, Máximo = 548ms, Média = 319ms

C:\>tracert google.com

Rastreando a rota para google.com [172.217.28.142]
com no máximo 30 saltos:

1 248 ms 242 ms 241 ms 10.255.255.254
2 277 ms 246 ms 238 ms 43.8e.39a9.ip4.static.sl-reverse.com [169.57.142.67]
3 395 ms 404 ms 254 ms ae12.dar02.sao01.networklayer.com [169.57.138.136]
4 251 ms 246 ms 247 ms ae9.bbr01.eq01.sao02.networklayer.com [50.97.19.208]
5 244 ms 243 ms 245 ms as15169.saopaulo.sp.ix.br [187.16.218.58]
6 249 ms 243 ms 264 ms 108.170.245.193
7 244 ms 245 ms 245 ms 216.239.51.13
8 242 ms 247 ms 244 ms gru09s09-in-f142.1e100.net [172.217.28.142]

Rastreamento concluído.

[/code]

thisjun
Posts: 2200
Joined: Mon Feb 24, 2014 11:03 am

Re: VPN Client connecting, ping working but browser not.

Post by thisjun » Wed Jan 17, 2018 5:34 am

Did you set up the VPN server by yourself?

Ewerning
Posts: 2
Joined: Mon Jan 01, 2018 1:42 pm

Re: VPN Client connecting, ping working but browser not.

Post by Ewerning » Wed Jan 17, 2018 5:41 am

Hello. No sir, the VPN server is from Hide.me, a company that provides VPN service with servers worldwide.

watsonandr1
Posts: 4
Joined: Fri Nov 03, 2017 2:33 am

Re: VPN Client connecting, ping working but browser not.

Post by watsonandr1 » Wed Jan 17, 2018 7:55 pm

I;m not an expert but perhaps the browerer is trying to go out your gateway instead of the vpn ?

qupfer
Posts: 198
Joined: Wed Jul 10, 2013 2:07 pm

Re: VPN Client connecting, ping working but browser not.

Post by qupfer » Wed Jan 17, 2018 8:12 pm

Do you have any proxy configuration in your browser?
Tried you the private tab mode (to avoid some caching problems)?
You are sure, that hide.me is compatible with the SoftEther client? Or why not just using the official app (or the working SSTP?)

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