SoftEther VPN User Forum

good afternoon, there is some problem with the VPNAZURE service, there are computers that do not connect apparently in the PUBLIC IP.

Hi, first of all, thank you very much for SoftEther, it has been very useful for our company.

Since yesterday (December 14), our VPN Server can't connect to VPN Azure, in the "Dynamic DNS Function" setup window, in the current status area it says:

Global IPv4 address:
Unable to reach the IPv4 DDNS Server.

Global IPv6 address:
Unable to reach the IPv6 DDNS Server.

Is there any problem with the VPN Azure Cloud service or it is a problem in our installation?

EDIT: we are using SoftEther VPN 4.0 Ver 4.19, Build 9599

Thanks and best regards,

Juan

from which country do you come from? I am from Peru and I do not have connection to the VPN service from the operator MOVISTAR.

Same problem here from argentina, any idea[attachment=0]Screenshot_3.jpg??

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I notice that the problem is with Speddy, other network provider no problem.

Also Here (Brazil)

We could support a VPN software specialist to indicate if this is a problem of our operator or what we should do to solve this problem.

Hi, also from South America (Chile) and with Movistar ISP.

If we use a proxy server to connect to VPN Azure, would this problem be solved?

Here in Peru, the service has been restored. everything working properly

Here in Chile it is working well again.

Greetings to my South American neighbors and thanks again for the great SoftEther VPN software.